Customer care staff (Nam Dinh Vu Industrial Park – zone 1):                              

Quantity: 1 person

Work place: Hai Phong

Job Description : 

  • Support/guide and provide full information on procedures and processes for customers;
  • To be the focal point to receive and handle all complaints and problems of customers and coordinate with relevant departments/departments to quickly handle them;
  • Monitor and continuously update the Group’s policies on products/services;
  • Consulting/proposing to adjust products/services on the basis of surveys, measuring customer satisfaction about products and services…
  • Planning to visit customers on occasions: company establishment, company leader’s birthday…; actively give gifts to customers on holidays, Tet…
  • Drafting, signing, keeping and monitoring the implementation of commitments for contracts with customers;
  • Guiding, consulting and coordinating with customers in the preparation of documents to apply for an investment registration certificate, business establishment registration, land use right certificate…;
  • Maximize support for customers in the preparation of the project to put into production and business and work after investment.
  • Perform other tasks as assigned.


  • Graduated from regular university, majoring in economics, business administration;
  • At least 2 years of experience working in a similar position;
  • Have communication and persuasion skills;
  • Proficient in English skills;
  • Proficient in office computer skills;
  • Age 28 and up;


  • Signing labor contract, insurance and other regimes of the company;
  • Dynamic working environment, professional;
  • Wage agreement.

​Application: Include the following documents:

  • Job application;
  • Personal CV: detailed description of study and work process;
  • Curriculum vitae with 4×6 photo (last 6 months): certified by the place of residence;
  • Types of diplomas and certificates: notarized copies;
  • Birth certificate: notarized copy;
  • Identity card, permanent residence: notarized copy;
  • Medical examination certificate (last 3 months): confirmation of the hospital.

Contact  information

  • Candidates apply directly at Sao Do Investment Group Joint Stock Company: No. 768B Ngo Gia Tu, Thanh To Ward, Hai An District, City. Hai Phong or send via email:
  • The deadline to receive applications is April 15, 2021  (received applications will not be returned. The company will only contact candidates who match the recruitment criteria)
  • For more information, please contact: Mrs Trang – TP.HCN: 0915 183 096 – 02253 814 301
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